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        Frequently Asked Questions

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        How long does shipping take?

        Fast Shipping to the US & Australia.
        Orders are typically processed within 1–2 business days.
        Delivery time usually takes 5–10 business days depending on your location.
        We provide free worldwide shipping and a tracking number for every order.

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        What if my order arrives damaged or defective?

        Your satisfaction is our priority.
        If your order arrives damaged, defective, or not working, simply contact us within 30 days of delivery.
        We will quickly arrange a replacement or a full refund — no hassle and no complicated process.
        Shop with confidence knowing your purchase is fully protected.
        Our support team will respond within 24 hours to resolve your issue.

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        Our support team is available 24/7 to help you.

        Email: support@weimation.com
        Support Hours:
        Monday – Friday: 8:00 AM – 9:00 PM
        Saturday – Sunday: 8:00 AM – 12:00 PM